Terms & Conditions

Our Pledge:

Analog/Shift stands behind the authenticity of our products in perpetuity.

Warranty:

We back each Analog/Shift vintage timepiece with a one-year mechanical warranty from the date of purchase. To the extent necessary, all of our pieces are given maintenance and service by a member of our team of expert watchmakers prior to sale, so they will be running within reasonable gain/loss limits and functioning as intended upon receipt.

The majority of our timepieces run on manual winding or automatic movements, which are not as accurate as modern quartz. None of our timepieces are guaranteed water resistant. Customary care is always necessary.

Our warranty may be voided by the following circumstances: internal or external damage caused by accidents, mishandling, abusive treatment of the watch, modifications, attempted repairs or tampering by unauthorized third parties. Our warranty is non-transferrable.

Please be mindful that our products are vintage and preowned, with many decades of wear and use. As with a vintage automobile, regular maintenance and care is recommended and required to ensure the lasting reliability of your timepiece.

Condition:

Since our pieces are vintage or pre-owned, please expect wear & patina from usage and age. Please read each item description and examine all product images carefully prior to purchase. Our high resolution images should be considered part of the description.

Shipping and Handling:

All of our watches include complementary insured shipping within the 50 states.

Most of our products are on hand and will ship directly from our headquarters in New York City. In some cases, watches will be shipped directly from one of our authorized partners.

We generally ship our products via FedEx, fully insured, within 5 business days of purchase. An adult signature is required for receipt of all packages for insurance purposes. Expedited shipping is available at an additional cost. We are also happy to hand deliver your purchase in Manhattan or you may pick it up at our showroom.

Returns must be sent overnight or by priority international delivery, fully insured and paid for by the customer. A restocking fee may apply. Watches must be returned in the same condition as initially shipped.

We welcome international buyers, please contact us prior to purchase for additional details on shipping and payment options.